Accelerus - Assessment and reporting software for schools

  • General: 61 (3) 8877 7600
  • Accelerus: 61 (3) 8877 7654
  • Accelerus Light: 61 (3) 8877 7676
Home \ Support \ Accelerus Light Administrators \ Troubleshooting & FAQ

Frequently Asked Questions

This FAQ page answers many of the common queries and issues Accelerus Light report coordinators put to our support team.  The search box on the right may also help you find answers to any questions you may have.  Simply type a few keywords and hit enter.  (Eg: "import XML" or "missing column", etc)

  1. New semester questions
  2. Student administration questions
  3. Teacher administration questions
  4. Web browser questions
  5. Error message questions
  6. File import questions
  7. Result entry date questions
  8. AusVELS results/graphic questions
  9. Assessment Questions
  10. Comment box questions
  11. Report formatting questions
  12. Report processing questions

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Contact Details

  • Suite 18, 79 Mahoneys Road 
    Forest Hill  VIC  3131
    Australia
  • Accelerus Support
    61 (3) 8877 7654
    Accelerus Light Support
    61 (3) 8877 7676
    General
    61 (3) 8877 7600